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Email-Based Customer Service Rep

** YOU MUST HAVE AN EXCELLENT UNDERSTANDING OF WEB TECHNOLOGIES AND BE FAMILIAR WITH BUILDING WEBSITES. PLEASE DON’T APPLY UNLESS YOU HAVE THESE SKILLS. **

We are looking for a qualified individual to telecommute / work remotely as a member of the Weebly.com customer service team.

Your primary responsibility would be to provide email-based replies to customer requests for help using the Weebly.com service. Your writing style must be crisp, clear and professional.

This is a part time position, expected to require 20-25 hours of time per week. The actual hours worked are flexible.

Compensation is $17 / hour.

Qualifications:

Self motivated
Efficient
Have 1-2 years of prior experience providing written customer support
Posses excellent communication skills
Have a strong interest in technology / knowledge of the Internet industry
Knowledge of HTML & CSS (desired)
Own a reasonably powerful computer with large monitors (dual monitors recommended for efficiency)

We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.

Learn more: http://www.weebly.com/jobs.php







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Smartchic

... is the founder of Smartchicology and has been working from home for over five years. She has knowledge and experience in the areas of business, marketing, human resources and web design. She currently works from home as a Virtual Assistant (for various private clients) and a freelance resume designer.

 

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